Cancellation and Refund Policy for Research Horizon
Effective Date: 19-04-2025
1. Overview
At Research Horizon, we are committed to providing high-quality online educational services. If you are not fully satisfied with our services, we offer a cancellation and refund policy to ensure a transparent and customer-friendly experience.
2. Trial Period
We offer a 14-day trial period for our services, during which you can explore and evaluate our content. If you are not satisfied with the services during this period, you are eligible to request a refund.
3. Refund Process
To request a refund, please contact us within the 14-day trial period via the contact details provided below. We will process your refund as soon as possible. Refunds will be made to the original payment method used for the transaction. Please note that it may take 5–7 business days for the refund to reflect in your account, depending on your payment provider.
4. No Refunds After Trial Period
After the 14-day trial period, no refunds will be offered. If you continue to use our services beyond the trial period, you acknowledge that you have accepted the terms and that no refund will be available.
5. How to Request a Refund
To request a refund, please send an email to [Insert Email Address] with the following details:
Your name and email address
Reason for the refund request
Transaction or payment details
We will respond to your refund request within 2 business days and process it accordingly.
6. Changes to the Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates via email.
7. Contact Information
If you have any questions about this policy or need assistance, please contact us at:
Email: researchhorizon0.com
Phone: +91-91 93257 14553